Mary Osborne

Dental Practice Consultant

Phone: 206.937.5851

Improving communication in dentistry for over 40 years
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What Systems Are You Talking About?

February 10, 2015 By Mary Osborne 2 Comments

It’s good to hear conversations in dentistry about the Oral Systemic Connection. For those of us who have always seen the body as an elegant, fully integrated, balanced system this is good news. At my annual physical when my internist asks me if I floss my teeth I smile. Too often it seems that doctors — and patients — … Read More »

Filed Under: Patient Care and Communication, Uncategorized Tagged With: connections, muscles and joints, occlusion, oral systemic health

Why Would Your Patient Do Dentistry?

November 22, 2014 By Mary Osborne Leave a Comment

In dentistry we know the answer to why patients SHOULD do what we recommend. We frequently ask ourselves why they WON’T do the treatment we suggest. But the question I think we should be paying more attention to is, “Why WOULD they do it?” I wrote recently about moving our conversations with patients away from … Read More »

Filed Under: Patient Care and Communication

What Are Your Care, Skill, and Judgment Worth?

November 21, 2014 By Mary Osborne Leave a Comment

I wrote recently about moving our conversations with patients away from insurance benefits, and into conversations about the benefits of health. While we cannot ignore the role insurance may play in the choices patients make, I’m concerned that we sometimes lose sight of other factors which contribute to the process of making healthy choices. While … Read More »

Filed Under: Patient Care and Communication Tagged With: relational skills

Are You Talking About Benefits or Benefits?

November 20, 2014 By Mary Osborne Leave a Comment

I’m tired of talking about insurance benefits. So much is being said today about “changes in health care,” but the conversation really tends to be more about changes in insurance benefits. I think the time is right for those of us in dentistry to lead the way into a different conversation; a conversation about health.

Filed Under: Team Development

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A Message from Mary Osborne

New Workshop

I could not be more excited to invite you to attend our new IN-PERSON workshop, “A Team Approach to Whole Health Dentistry,” November 4-5, 2022, in Seattle. I have thought and planned for this workshop for some time and it  finally became a reality last October. The experience was powerful and deeply satifying.

If you bring your whole self to your work to care for the whole person who sits in your chair, you won’t  want to miss this opportunity to learn together with other like minded practices in a spirit of collaboration. Click here to learn more and register

 

Testimonials

Thank you so much for the program. The experience was invaluable and Connie and Donna and I are more engaged and energized then ever!!!!
Dr. Lee Ann BradyGlendale, AZ
“It was hands down the best continuing education class I have ever attended, and truly an amazing experience for me. You were inspirational! I realized that my job as a dental hygienist really matters! I can truly make a difference in the lives of my patients.”
Maggie Ashton, R.D.H.Seattle, WA
As I progressed on my CE journey my clinical skills were getting better and better, but my communication was not up to par. Whenever I questioned mentors about where I needed to go they all had the same answer: Mary Osborne. She teaches communications techniques that are truly from the heart and that have helped me clarify my vision and my role in the practice. A truly exceptional lady. –
Dr. Terri PukanichSlave Lake, Alberta, Canada
Reflecting on how much I have learned , not just about patient care but more importantly about myself during the time we have spent together. . . . As I reviewed many of the journals and re-read article from over the years, I forgot just how much I have learned. You have been a great coach, mentor and friend for me.
Dr. Murray KnebelCalgary, Alberta, Canada
For all of the Institutes, technical courses and workshops, it was not until I began studying with Mary that the actual application of my skills exploded. You do not need to learn how to do more dentistry. You need to learn how to GET to do more dentistry. That’s Mary.
Michael J MelkersDDS, FAGDHanover, NH
Thank you so much for providing a great environment for learning this hard stuff. I love this community of people who care so much about their work and its influence on the world.
Dr. Rob JostCalgary, Alberta, Canada
The process can be useful for every relationship in our lives . . . Best way to revolutionize your hygiene department!
Dr. Joyce HottensteinRutland, VT

Is your dental practice growing in the direction you want it to go?

Are you doing more of the type of dentistry you want to do?  Do you spend more time with people who value your care?  How well rewarded are you for the level of service you provide?  Learn More »

A message from Mary Osborne

https://maryosborne.com/media/mary-osborne-introduction.mp4

About Mary Osborne

Mary Osborne has worked in dentistry for over forty years. She brings to her … Learn More »

Mission Statement

My mission is to help people understand the power of choice in health care. Working with patients, dentists, and dental team members I listen without judgment … Learn More »

Client Testimonials

Thank you for the opportunity to participate with you in your workshops. I have attended many one, two and three day classes, but none as moving for … Read More »

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