Mary Osborne

Dental Practice Consultant

Phone: 206.937.5851

Improving communication in dentistry for over 40 years
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What Systems Are You Talking About?

February 10, 2015 By Mary Osborne 2 Comments

cairnIt’s good to hear conversations in dentistry about the Oral Systemic Connection. For those of us who have always seen the body as an elegant, fully integrated, balanced system this is good news. At my annual physical when my internist asks me if I floss my teeth I smile. Too often it seems that doctors — and patients — see the mouth as separate from  the rest of the body.

We still have a lot to learn and a long way to go in caring for this system called the human body. If I have a sore right knee the typical medical approach is still anti inflammatory meds, and maybe a scan of that knee. If the pain gets worse: pain meds, maybe physical therapy, surgery. In this age of medical enlightenment can anyone really believe that a sore right knee might not in some way be related to feet, hip joints, or maybe even shoulder and jaw position?

It occurs to me that with all the talk in dentistry about the Oral Systemic Connection, the system that seems to get the least attention is the musculoskeletal system. Muscles and joints affect every other system in the body: circulation, digestion, respiration, etc. Dentistry has so much to offer patients in regard to how systemic health is impacted by this system. We work with it every day, but we have not been as effective as we could be at helping patients see the connections.

Maybe occlusion is boring. Or we’re tired of trying to convince our patients that their neck pain may be related to grinding or clenchimg. Maybe, as a dentist friend remarked somewhat tongue in cheek, muscles and joints just aren’t sexy enough. But what if we created conversations about alignment as an entry point to a truly comprehensive approach to care? What if we could step outside of the procedure based insurance model of treatment to help our patients see us as true healers who can help them have a better quality of life?

A whole body, Oral Systemic approach to dental health requires more than just informing our patients about new scientific reports of each systemic connection.

Rather, it invites us to step back and look at our patients differently; to see each one as a whole person. It requires that we ask questions with concern and compassion for their overall health, whether or not we have a solution to their problem. When there is a dental component. it asks us to help them see relationships between symptoms through questions, conversations, experiences, and specific information as to how we can help them to live better.

What if you viewed every interaction with every patient as an opportunity to raise their awareness about how important alignment is to their health? What if everyone on the team took a minute or two to ask questions of patients — young and old — to raise their curiosity, and help them see patterns they may not see? What if, instead of “accusing” patients of grinding their teeth we used muscle exams as a way of gently helping them tune into subtle changes in their muscles and joints?

Maybe we could help them avoid pain and breakdown. Maybe, instead of thinking we are trying to sell them something they do not need, more of our patients will see us as trusted advisors who have their best interest at heart.  Maybe gradually, over time, more patients would connect the dots, see their bodies as intricate, complex systems, and ask for the care we are so well qualified to provide.

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Filed Under: Patient Care and Communication, Uncategorized Tagged With: connections, muscles and joints, occlusion, oral systemic health

About Mary Osborne

Mary Osborne has worked in dentistry for over forty years. She brings to her work the experience of day to day, hands on clinical dentistry as well as a wide range of knowledge gained in working with dental practices around the world.

Comments

  1. Barry Polansky says

    February 11, 2015 at 7:16 pm

    Congratulations Mary—nice post. Good luck with the blog—stay with it.

    Reply

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A Message from Mary Osborne

New Workshop

I could not be more excited to invite you to attend our new IN-PERSON workshop, “A Team Approach to Whole Health Dentistry,” November 4-5, 2022, in Seattle. I have thought and planned for this workshop for some time and it  finally became a reality last October. The experience was powerful and deeply satifying.

If you bring your whole self to your work to care for the whole person who sits in your chair, you won’t  want to miss this opportunity to learn together with other like minded practices in a spirit of collaboration. Click here to learn more and register

 

Testimonials

Thank you so much for the program. The experience was invaluable and Connie and Donna and I are more engaged and energized then ever!!!!
Dr. Lee Ann BradyGlendale, AZ
The process can be useful for every relationship in our lives . . . Best way to revolutionize your hygiene department!
Dr. Joyce HottensteinRutland, VT
Reflecting on how much I have learned , not just about patient care but more importantly about myself during the time we have spent together. . . . As I reviewed many of the journals and re-read article from over the years, I forgot just how much I have learned. You have been a great coach, mentor and friend for me.
Dr. Murray KnebelCalgary, Alberta, Canada
As I progressed on my CE journey my clinical skills were getting better and better, but my communication was not up to par. Whenever I questioned mentors about where I needed to go they all had the same answer: Mary Osborne. She teaches communications techniques that are truly from the heart and that have helped me clarify my vision and my role in the practice. A truly exceptional lady. –
Dr. Terri PukanichSlave Lake, Alberta, Canada
Thank you so much for providing a great environment for learning this hard stuff. I love this community of people who care so much about their work and its influence on the world.
Dr. Rob JostCalgary, Alberta, Canada
“It was hands down the best continuing education class I have ever attended, and truly an amazing experience for me. You were inspirational! I realized that my job as a dental hygienist really matters! I can truly make a difference in the lives of my patients.”
Maggie Ashton, R.D.H.Seattle, WA
For all of the Institutes, technical courses and workshops, it was not until I began studying with Mary that the actual application of my skills exploded. You do not need to learn how to do more dentistry. You need to learn how to GET to do more dentistry. That’s Mary.
Michael J MelkersDDS, FAGDHanover, NH

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A message from Mary Osborne

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About Mary Osborne

Mary Osborne has worked in dentistry for over forty years. She brings to her … Learn More »

Mission Statement

My mission is to help people understand the power of choice in health care. Working with patients, dentists, and dental team members I listen without judgment … Learn More »

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